Terms and Conditions

Terms and Conditions of Use – Shoetopia

1. Acceptance of Terms Welcome to Shoetopia. By accessing and using our website, you confirm that you have read, understood, and agreed to be bound by these terms and conditions. If you do not accept these terms, you may not use this website.

2. Jurisdiction The Shoetopia website is operated in the Republic of South Africa and is subject to South African law. All purchases made through the website are governed by these terms and conditions.

3. Terms of Use The content and materials on the Shoetopia website may not be copied, reproduced, duplicated, sold, or exploited for any commercial purpose without prior written consent.

4. Disclaimer of Warranties and Limitation of Liability Use of the Shoetopia website is at your sole risk. The website and all its content are provided "as is," without any express or implied warranties. Shoetopia makes no guarantees about the accuracy, reliability, or completeness of the content.

Shoetopia does not guarantee uninterrupted or error-free service and is not responsible for any damage caused by viruses or other harmful components.

To the extent permitted by law, Shoetopia, its directors, employees, suppliers, or service providers shall not be liable for any damages arising from the use of the website or its content.

5. Indemnity By using the website, you agree to indemnify Shoetopia against any claims, damages, or losses resulting from your actions, or those of any third party acting on your behalf.

6. Limitation of Liability Shoetopia’s liability in any dispute shall not exceed the value of the products purchased.

7. Invitation to Do Business All products displayed are invitations to do business. Transactions are only confirmed once accepted by Shoetopia and communicated via email or telephone.

8. Pricing and Transactions Prices, including shipping costs, are provided at the time of your order. By using the website, you accept that these terms apply to all future transactions.

9. Cancelled Orders and Returns You may cancel your order within 7 days of receiving your goods, provided items are returned in their original, resalable condition. Returned goods remain your responsibility until received by Shoetopia. A 10% handling fee applies to all cancelled/returned orders.

If exchanging an item, any price difference and courier costs will be applicable.

10. Electronic Communications By communicating with Shoetopia electronically, you consent to receive communications via email.

11. User Information You agree to provide accurate and complete information when making purchases. Purchasing is restricted to individuals aged 18 or older.

12. Website Modifications Shoetopia reserves the right to modify or withdraw the website or these terms at any time without notice. Continued use of the website constitutes your acceptance of such changes.

13. Third-Party Links Shoetopia may provide links to external websites. We are not responsible for the availability, content, or privacy practices of third-party sites.

14. Security Policy All credit card transactions are processed securely via Virtual Card Services using 128-bit SSL encryption. Shoetopia does not store any credit card details and complies with all international security standards.

15. Monitoring We reserve the right to monitor content and activity on the website and take necessary action, including suspension or removal of access.

16. Updates to Terms and Conditions These terms and conditions may be updated periodically. Continued use of the website indicates acceptance of any updated terms.

17. Intellectual Property and Consent All trademarks and designs are the property of Shoetopia. You agree not to copy or reproduce any content, and acknowledge the legal consequences of doing so.